Verizon email not working is a common issue faced by users. It can occur while operating or accessing. Mainly Verizon Email is used to communicate and share documents over emails. It processes the speed of email, whether you are sending or receiving the mail. But sometimes, there due to various technical issues, Verizon stopped functioning. In these scenarios, users can’t be able to send/receive emails. In the worst scenarios, users are unable to access the Verizon email program.
When the Verizon.net email not working, there are scenarios where the user finds it difficult to operate it, as it hangs for a while after the command. This issue can fall due to various reasons; we mentioned them below and also provided you with the solutions to fix the reason and issue simultaneously.
Due to Poor Internet Connectivity
When the Verizon email not working, it is the first step to check the internet. Sometimes, poor internet strength can interrupt the Verizon connection with the server. Check the internet speed and stability by running any other web program on the system or mobile devices.
Using the Incorrect Login Details
When you log in to the Verizon Email, when you enter the wrong email address or password, Verizon servers don’t allow you to access it. This also can cause Verizon email issues. Additionally, while entering the password many times, the user doesn’t notice the uppercase, lowercase, or special characters. Always type the email address and password carefully while logging in.
Incorrect Email Address of the Recipient (Reciever)
While composing a mail in Verizon email, always check the To or Recipient Email Address. If the email goes wrong, then the email will not be sent to the other person. There are also some cases where the users block the email address of a particular person. Thus the Verizon email not working issue can fall. In this case, you can’t send and receive the email. Unblock the email with the following steps:
Unblock Email Address or Domain from Verizon Email
- Firstly, sign in to the My Verizon.
- After signing in, go to Account>>My Plan>>Blocks from the Home Screen.
- Now, click on the Block Services option.
- Next, click on the Emails & Domains option.
- Here, click the Delete button next to the email address or domain you want to unblock.
- Optionally, you can uncheck the given following:
-
- Apply block for all the suitable lines on this account.
- Block all web text messages.
- Block all the email text messages.
Verizon Email Not Working due to Cache and Cookies Files
When you access Verizon using a Web Browser, then the cache and cookies can be why Verizon Email stopped working. This also happens the same in the Andriod device; the cache memory also creates as you use it for different purposes and other apps. As cache and cookies file creates stores the memory or other sites and create problems. So to fix the Verizon email not working issue, clear the Cache and Cookies.
For Web Browser
- Firstly, from the browser, go to the Menu.
- Secondly, place your cursor on the More Tools and get the Clear Browsing Data.
- When the screen opens, choose a Date Range to clear the cache and cookies.
- At last, hit the Clear Data button.
- In some time, the cache and cookies will be clear for the selected dates.
For Android
To fix the Verizon email not working in Android, follow the given steps:
- Go to the Android device Settings.
- Then, reach the Apps option.
- Now, from the App list, tap on the Verizon Email application.
- From here, tap on the Storage option.
- Lastly, tap on the Clear Cache option.
Browser Extension also Creates Verizon Email Not Working Issue
The extensions or add-ons on the browser can also interrupt the accessing and working of the Verizon email. Thus, the Verizon email not responding or hangs on any command. So it is mandatory to disable and remove the extensions from the browser.
Disable or Remove Extensions from the Browser
- Go to the More Tools option from the Browser’s Menu.
- Now, select the Extensions option.
- Here, you will get the list of the extensions.
- Disable them one by one by clicking on the Blue button. Also can remove the extension by selecting the Remove button.
Improper Email Server Settings
The IMAP, POP, and SMTP servers are the main components for sending or receiving emails. The Incoming and outgoing servers must be configured appropriately. Improper email server settings can give rise to the Verizon email not working. You have to check and update the server settings.
Protocol |
Server Settings |
Port Settings |
POP3 |
Incoming mail server (POP3): pop.verizon.net Outgoing mail server (SMTP): smtp.verizon.net |
POP3- 995-SSL
SMTP- 465-SSL |
IMAP |
Incoming mail server (IMAP): imap.aol.com
Outgoing mail server (SMTP): smtp.verizon.net |
IMAP- 993-SSL SMTP- 465-SSL |
Update Email Setting in Android Mail
To fix Verizon email not working in Android, update the email settings with the following:
- Go the Settings and then tap on Accounts>>Add Accounts.
- Now, tap on Personal (IMAP), enter the email address, and then choose Manual Setup.
- After that, check the Personal (IMAP) button and then tap on Next.
- Enter the password and tap Next.
- Here enter the following setting and tap Next.
- Username: Full Verizon email address
- Password: Verizon Password
- Server: imap.aol.com
- Port: 993
- Security type: STARTTLS
- Now, enter the following settings and tap Next.
- Username: Full Verizon email address
- Password: Version password
- SMTP Server: smtp.verizon.net
- Port: 465
- Security type: STARTTLS.
- After that, select the preferences and tap Next.
- Lastly, enter the Account Name and tap Next.
Update Email Server Setting on iOS Mail
Following are the steps to update email server settings in iOS Mail to fix the Verizon email not working issue:
- Go to Settings and tap on the Mail menu.
- Now, tap on Accounts>> Add Account.
- After that, tap on AOL.
- Here, enter the name, Email Address, and Password, including @verizon.net.
- Tap on Next and go with the on-screen steps.
Wrapping Up
Now, you know the exact reason why Verizon email not working. You can fix your Verizon email with the solutions attached to the reasons. If you have some other concerns or facing problems with the above solutions, feel free to contact email help pro via Email and Live Chat. Thank You!