AOL is one of the most popular email services whose usage hasn’t declined ever since it was introduced. It has existed for many years before the emergence of other good email services. However, no software program can always function without complications. Similarly, AOL Mail not working is a common problem that almost every one of its users has encountered at some point.
This problem is bound to arise because many emailing issues are out of our control. Problems such as not finding new emails arise from time to time. But there’s no need to fret as we have got plenty of troubleshooting to get rid of email issues in AOL. You’ll read about them in detail here.
What Are the Different Causes behind AOL Mail Not Working?
Once you know the causes, it will become quite simple for you to start troubleshooting. Here are the factors that lead to hiccups in using AOL Mail.
- Weak signal of the internet.
- Incompatible web browser.
- Frequent server outages.
- Mail account settings are not correct.
- The emails you want are in the spam or junk folder.
- JavaScript is not enabled.
- The ad blockers are preventing you from signing into your mail.
- Your account may have been deactivated.
Easy Solutions for Fixing AOL Email Not Working Problem
In order to troubleshoot the numerous email problems, you can use a general series of troubleshooting. Before doing that, check whether your internet connection is strong and stable.
Maximize the Performance of Your Browser
Do you remember the last time you updated your web browser? If you are unsure, it means your current browser is making you face compatibility issues. Google Chrome is a good browser to access AOL Mail. Try updating to the latest browser and then accessing your mail. But if you still face problems, follow these points.
- Open Google Chrome on a new tab.
- Tap the ‘Mail’ icon and use the options to head to ‘More Tools.’
- Now select ‘Extensions.’
- Get rid of unwanted extensions.
- After that, eliminate the browsing data.
- See that you select the ‘All Time’ range so as to clear away all accumulated site data.
- Now, sign into your AOL Mail and start using it.
Rectify the AOL Server Configuration
You will encounter many AOL email problems related to sending and receiving emails if you use the wrong server settings. Follow these POP/IMAP and SMTP server settings for your AOL Mail.
- POP settings
-
- pop.aol.com is the Server name of AOL.
- 995 is the Port number.
- Encryption is SSL.
- Input your AOL email password in the POP Password field.
- IMAP settings
-
- imap.aol.com is the Server name of AOL.
- 993 is the Port number.
- Encryption is SSL.
- Input your AOL email password in the IMAP Password field.
- SMTP settings
-
- smtp.aol.com is the Server name of SMTP
- 465 is the SMTP Port number.
- Encryption is SSL or TLS
- Input your AOL email ID in the SMTP Username field.
- Input your AOL email password in the IMAP Password field.
Examine Filters and the Spam Folder
The filters of AOL email are useful in the sense that they help you organize emails into different folders. However, you also need to be a bit careful regarding them. Sometimes, emails that contain similar terms can go to other folders instead of the ones you want. So, if you are unable to get the emails that you expect in your inbox, it’s best to examine your email filters.
Another thing worth considering is your spam folder. AOL Mail sends every spammy or suspicious email into the spam folder. However, sometimes new emails that aren’t spam can also arrive in this folder. As a result, you won’t see them in your inbox. Check the spam folder and unmark emails as spam. Go to ‘More’ followed by ‘Move to:’ and then ‘Inbox.’ Now all messages from this ID will come into your primary inbox.
Enable JavaScript
You will notice AOL Mail stopped working if JavaScript isn’t switched on your browser. Head to the browser settings and enable it. After that, sign in to your AOL account. See if you can work without facing any issues.
Disable Ad-Blockers
Does the sign-in page of your AOL Mail take a lot of time to load? It means the security settings are hindering you from using your account. Check for it by opening an Incognito window and signing into your account. If you can log in, turn off ad-blockers for AOL Mail.
- On Internet Explorer, hit the cog symbol.
- Now, press ‘Manage Add-ons.’
- Tap ‘Toolbars and Extensions.’
- Choose the ad blocker.
- Now tap ‘Disable’ present at the bottom-right corner and exit.
Fix AOL Mail Not Working Issue on Android
Many users complain about facing email issues on their Android phones. Use these tips to get rid of the problem in your Android mobile.
Check for Pending Software Updates
It’s essential to install software updates periodically. You can check if there are any uninstalled updates by opening ‘Settings’ on your mobile. Now, scroll down and see if there’s an option to install an update. Let the software update process complete.
Reinstall the AOL App
You can also reinstall the AOL Mail application on your phone. Find the ‘Menu’ and press and hold the AOL Mail app’s icon. From the different options, choose ‘Uninstall.’ After uninstalling the app, download it from the Google Play Store again.
Clear App Cache
You can also clear the app cache to boost the functioning of your AOL Mail on your phone. In the ‘Settings area of your device, locate ‘Apps.’ Tap on ‘AOL Mail’ and pick the ‘Clear cache option. Lastly, restart your app.
Fixes for When AOL Mail Not Working on iPhone
Don’t worry if your AOL Mail app isn’t working on your iPhone. Start implementing these measures.
Hard Reset the Application
It is an easy way to troubleshoot the glitch in the AOL app. To do a hard reset, close the app and the others that are open in the background. Swipe up from the end of the screen, followed by swiping the app off from the top part. Do this for every other app that’s open.
Reset Various Accounts Via Settings
You will find that your AOL Mail stopped working if you have multiple accounts in your app. You can reset all of them and fix the issues with the app. Just open ‘Settings’ and scroll till you find AOL. Choose the ‘Reset all accounts’ option. Now, sign into each account separately.
Update Your iOS
If there are minor bugs in the OS of your iPhone, it’ll create problems in fetching mail via third-party apps. So, check if your iPhone is fully updated. Go to ‘Settings’ followed by ‘General.’ Touch ‘Software update.’ Perform the needed update and reinstall the AOL app.
Summing Up
You can resolve AOL Mail not working in a number of ways. Understand the causes and pick the suitable fix as per the device you are using to access your email. If you want more clarity or face other issues, feel free to get the help of email help pro experts.