Yahoo has been providing its email service for over 15 years now. The majority of the time, it gives a flawless performance. However, you still cannot discount email issues in Yahoo Mail. Problems with sending or receiving emails or being unable to log in take every user by surprise. Yahoo Mail not working is a broad issue that encompasses problems with syncing, loading, and email communication. These problems can undoubtedly be quite annoying. After all, an email is something you use almost every day, so it should work uninterruptedly. But you needn’t worry much as there is a resolution of all the different email issues. Let’s find out how to troubleshoot every one of them.
Troubleshoot Yahoo Mail Not Working on Browser
Most issues with the working of Yahoo Mail in the browser occur due to ad blockers or outdated browsers. A browser program update and excessive cache are other triggers for Yahoo Mail not to work optimally. Use these resolutions.
Update the Browser
Yahoo Mail works perfectly in browsers that it supports. These include Opera, Mozilla Firefox, Google Chrome, and Microsoft Edge. You can check if you are using a supported browser of the latest version. If not, update your browser.
You can do so quickly by going to the ‘Settings section and then choosing the ‘About‘ tab. Here you will find if you need to download and update.
Enable JavaScript
Are you finding it difficult to view videos or images in your emails? You can quickly troubleshoot it by enabling JavaScript.
- Press the three vertical dots at the top right part.
- Choose ‘Settings‘ after that.
- Now, select ‘Privacy and Security.’
- Finally, select ‘Site settings.’
- Here, pick ‘JavaScript.’
- Enable it and then refresh the browser.
Modify or Reset Your Password
One of the common Yahoo Mail problems is being unable to access your account. Sometimes, even after repeatedly entering your password, you cannot log in. In such a case, you can modify or reset your Yahoo password.
- Change your account by going to the login page of Yahoo.
- Here, input your account credentials and click ‘Next.’
- Now, head to the ‘Account Security‘ page and tap ‘Change password.’
- Finally, tap ‘Continue‘ and abide by the guidelines on your screen.
To reset your password, head to the ‘Sign-in Helper’ page. Here, input one of the email account recovery items that you see listed. Give your email ID or contact number, and adhere to the instructions on your screen to reset your password.
Fix the Problems with Sending and Receiving Emails
Are you unable to send or receive messages in your mail? In such a situation, it is quite common to think that your Yahoo Mail stopped working. But you can fix it by checking for the following:
- Examine the list of blocked senders – If you cannot receive emails from a specific contact, you may have accidentally blocked them. Just head to ‘Security and Privacy Settings and see if you find their email in the blocked senders’ list. If it’s there, unblock the email address.
- Check your message limit – You can only send up to a specific number of emails daily on Yahoo. But you cannot send more messages if you’ve just sent a huge mass email or exceeded your limit.
- Take a look at filters and rules – Certain filter settings make messages go into other folders. To review filters and rules, head to the ‘Settings section and choose ‘Filters.’ Choose the filters you want to delete and save the changes.
- Check the Drafts folder – Sometimes, you don’t send an email but think that you have sent it. It may be lying in the Drafts folder. You just need to locate and tap the ‘Send‘ button. While you are doing so, check if you’ve entered the email ID of the recipient correctly. They should also not be on your blocked address list.
Examine If the Server Address is Correct
The wrong server address in Yahoo Mail settings will prevent it from working correctly. The correct address is mentioned below.
- The incoming mail server must be pop.mail.yahoo.com.
- If you are using IMAP, it should be imap.mail.yahoo.com.
- The port number for the POP3 incoming mail server is 995.
- The port number of the IMAP incoming mail server is 993.
- SSL is needed in both cases.
- SMTP or outgoing mail server must be set as smtp.mail.yahoo.com.
- The port number can be 587 or 465 with SSL.
Fix Yahoo Email Not Working Issue in Android
The Yahoo Mail app on Android phones frequently faces issues. Many users complain that it crashes and freezes. You can fix it through these resolutions.
Update the Mail App
Regularly updating the Yahoo Mail app is vital to prevent the app from encountering glitches. Here’s the process of updating it.
- Open your Android phone. Navigate to the Play Store.
- Once you are there, search for the Yahoo Mail app.
- After you see the Yahoo Mail app menu, locate the ‘Update‘ option.
- If you see this option, it means the app needs to be updated.
- Tap it to install the updates automatically.
Re-Add Your Yahoo Mail Account
The settings of the Yahoo Mail account can sometimes get corrupt. In this case, you will find that your Yahoo Mail stops responding on an Android device. An easy solution is to re-add your Mail account.
- In the ‘Settings section of your Android phone, go to ‘Accounts.’
- Now, go to ‘Mail‘ and tap on ‘Yahoo Mail account.’
- Now, remove your account by selecting the option.
- Navigate to the ‘Settings‘ again and choose ‘Accounts.’
- Select ‘Mail‘ and tap ‘Add account.’
- Select ‘Yahoo‘ and input your credentials.
- Tap ‘Sign in.’
Modify the Contact Number Linked with the Yahoo Mail App
If the number linked with the Yahoo Mail app is not in use, you need to change it. Otherwise, your account can get hacked.
- Sign in to your account and tap ‘Profile Name.’
- Go to ‘Account Info‘ and then to ‘Account security.’
- Choose the ‘Phone Numbers‘ option.
- Next, select ‘Add recovery phone number.’
- Enter the new number and select ‘Send SMS.’
- You will get an account key on your mobile number.
- Type it and tap ‘Verify.’
- Now, access your Mail account.
Final Thoughts
You won’t look for any more solutions for the Yahoo Mail not working issue. Use these easy yet helpful fixes to get rid of problems in your browser and Yahoo Mail app. If you still cannot access the mail, connect with an expert email help pro service.